Veterans Affairs NewsShockingly, in 2012, the average delay for a veteran to have an appeal decided was 675 days. By the end of 2013, that number of days rose to 923.
But efforts were launched this fall by the Department of Veterans Affairs to streamline how claims are filed, and make it easier for veterans and survivors to identify exactly what they need from Veterans Affairs (VA).
VA has updated its paperwork to make it more user-friendly and concise. One of the reasons for the lengthy delays is that veterans have difficulty using the outdated forms, leaving them with more questions than answers.
"We must do everything that we can to make it as fast and easy as possible for veterans and their survivors to file for and receive an accurate decision on their claim," VA Secretary Robert McDonald said.
The new VA claims forms are set to be launched in late March 2015.